CUSTOMER CARE
At Tulle Collection, we believe that exceptional customer care is the cornerstone of a positive shopping experience. Our commitment to you goes beyond just providing beautiful products; we strive to ensure that every interaction you have with us is seamless and satisfying. Whether you have questions about our collection, need assistance with your order, or want to share your feedback, our dedicated customer care team is here to help.
You can reach us through various channels to address any queries or concerns. For immediate assistance, please email us at [your email address] or use the contact form on our website. We aim to respond to all inquiries within 24-48 hours. For more urgent matters, feel free to call us at tullecollection@gmail.com.
At Tulle Collection, we value your trust and want you to shop with confidence. Your satisfaction is our priority, and we’re here to ensure that your experience with our brand is as delightful as our products.
PRIVACY & SAFETY
At Tulle Collection, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring that your shopping experience is secure. When you make a purchase, we utilize third-party banking services to verify your payment details securely. This means that your financial information is processed through trusted and reliable payment gateways that adhere to strict security protocols.
We collect personal information, such as your name, email address, shipping address, and payment details, only when you place an order or subscribe to our newsletter. This information is used solely to process your order, communicate with you about your purchase, and improve our services. After your purchase is completed, you may receive an order confirmation and updates regarding your shipment.
Rest assured, we do not sell or share your personal information with third parties without your consent, except as necessary to complete your transaction or as required by law. Your trust is essential to us, and we are dedicated to ensuring that your data is handled with care and confidentiality.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments